Terms & Conditions — 5999 bat

Section 1

General Terms & Acceptance

Welcome to 5999 bat, an online casino and sports betting platform designed for players in Bangladesh. These Terms govern all aspects of your relationship with 5999 bat, including account registration, deposits, withdrawals, bonus participation, game play, and customer support interactions. Together with the Privacy Policy and Responsible Gaming Policy (each of which is incorporated herein by reference), these Terms form the entire agreement between you and 5999 bat.

These Terms apply to all players who access the 5999 bat platform from Bangladesh or any other jurisdiction in which use of the platform is not prohibited by applicable law. It is your responsibility to determine whether online gaming is lawful in the jurisdiction from which you are accessing the platform. 5999 bat makes no representations as to the legality of its services in any jurisdiction outside of its intended market.

5999 bat reserves the right to modify, update, or replace any part of these Terms at its sole discretion. When changes are made, the revised Terms will be published on this page with an updated effective date. Where the changes are material, 5999 bat will notify registered players via the email address associated with their account. Your continued use of the platform following notification of changes constitutes your acceptance of the revised Terms. If you do not agree with any amended terms, you must cease using the platform and close your account.

These Terms are written in English. In the event of any ambiguity or dispute arising from a translation, the English-language version of these Terms shall prevail.

Section 2

Eligibility & Age Restriction

To be eligible to open and maintain a 5999 bat account, you must satisfy all of the following criteria at the time of registration and on an ongoing basis throughout your use of the platform:

• You are at least 18 years of age.
• You are a natural person (not a corporation, trust, partnership, or other legal entity).
• You are accessing the platform from a jurisdiction in which online gaming is not expressly prohibited.
• You are not a current or former employee, contractor, director, or officer of 5999 bat, nor an immediate family member of any such individual, except where explicit written permission has been granted by 5999 bat management.
• You are not currently self-excluded from the 5999 bat platform or subject to any account suspension or closure decision made by 5999 bat.
• You have not previously had a 5999 bat account closed for a breach of these Terms.
• You are acting on your own behalf and not as an agent for, or on behalf of, any third party.

5999 bat takes its obligations regarding underage gaming very seriously. If we have reason to believe that a player is under 18 years of age, we will immediately suspend access to the account, withhold any pending withdrawals pending investigation, and conduct a formal age verification review. If it is confirmed that the player is underage, all deposits made to the account will be returned (net of any withdrawals already made), the account will be permanently closed, and the matter may be referred to the relevant authorities.

Parents and guardians who believe that a minor in their household may have accessed the 5999 bat platform are encouraged to contact our support team immediately at [email protected]. We also recommend the use of parental control software to prevent underage access to online gaming platforms.

Section 3

Account Registration & Verification

To access real-money gaming features on 5999 bat, you must register for an account by providing accurate, complete, and current information as requested in the registration form. You agree to promptly update your account information if any details change. 5999 bat will not be liable for any loss or damage arising from your failure to maintain accurate account information.

During registration and at any point thereafter, 5999 bat may require you to complete a Know Your Customer (KYC) verification process. This process may involve submitting one or more of the following documents:

• Proof of identity: National ID card, passport, or driving licence showing your full legal name and date of birth.
• Proof of address: Utility bill, bank statement, or government-issued document issued within the last three months showing your current residential address in Bangladesh.
• Proof of payment method: A screenshot or statement confirming ownership of the bKash, Nagad, Rocket, Upay, or bank account used for deposits and withdrawals.
• Source of funds: In certain cases, 5999 bat may request documentation to verify the legitimate source of funds used for gaming activity.

Failure to complete the KYC process within a reasonable timeframe will result in restrictions being placed on the account, including but not limited to suspension of withdrawal requests. 5999 bat reserves the right to withhold funds pending the completion of satisfactory verification.

Each player is permitted to hold only one registered account on 5999 bat. Players found to be operating multiple accounts — regardless of whether those accounts are registered under the same name, email address, device, IP address, payment method, or household — will have all associated accounts permanently suspended and any balances forfeited. Bonuses claimed across duplicate accounts will be voided in their entirety.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or any authentication details with any third party. Any activity conducted on your account using your credentials will be attributed to you and deemed to have been authorised by you, unless you have previously notified 5999 bat of a potential security breach. If you suspect that your account has been accessed without your authorisation, notify us immediately at [email protected].

Section 4

Deposits, Withdrawals & Payments

All financial transactions on 5999 bat are conducted in Bangladeshi Taka (BDT). The platform does not accept deposits or process withdrawals in foreign currencies. Any currency conversion costs are the sole responsibility of the player.

Processing times stated above are estimates and may vary depending on third-party processing delays, verification requirements, or system maintenance. 5999 bat is not responsible for delays caused by payment processors, financial institutions, or mobile money operators.

Withdrawals may only be made to a payment method that was previously used to make a deposit into the same account. This policy exists to prevent money laundering and to ensure that funds are returned to their verified source. In certain circumstances, 5999 bat may request additional verification documents before processing a withdrawal, particularly for large amounts or where unusual activity is detected.

5999 bat reserves the right to refuse, delay, or reverse any deposit or withdrawal transaction where it suspects fraud, money laundering, a breach of these Terms, or any other improper activity. In such cases, the affected player will be notified and may be required to provide further documentation before the transaction is processed or the matter resolved.

All deposits made by a player to 5999 bat are made voluntarily and at the player's own risk. 5999 bat does not provide credit and does not accept deposits on behalf of third parties. Funds deposited into a 5999 bat account are used solely for gaming purposes and are not held in trust or in a segregated account.

Section 5

Bonus & Promotional Terms

5999 bat offers a range of bonuses and promotions to both new and existing players in Bangladesh. These may include welcome bonuses, deposit match bonuses, free spins, cashback offers, cricket betting promotions, and seasonal offers tied to events such as Eid, Pohela Boishakh, or major cricket tournaments including BPL and IPL. All such offers are subject to the following general conditions:

• Wagering requirements: Bonus funds and any winnings derived from bonus funds must be wagered a specified number of times before a withdrawal can be requested. The applicable wagering multiplier is stated on each individual promotion page.
• Eligible games: Not all games contribute equally toward wagering requirements. Slots may contribute 100%, while live casino games, table games, and sports bets may contribute a lower percentage or be excluded entirely. Contribution rates are listed in each promotion's terms.
• Expiry: Bonus funds and free spins expire within the time period stated on the promotion page. Expired bonuses and any associated winnings are forfeited automatically.
• Maximum bet rule: While wagering a bonus, the maximum permitted bet per spin or round is ৳500 unless a higher limit is explicitly stated. Bets exceeding this limit while a bonus is active may result in the bonus and any associated winnings being voided.
• Withdrawal cap: Some promotions apply a maximum cashout limit on winnings derived from bonus funds. Where applicable, the cap is stated in the promotion's specific terms.
• One bonus at a time: Only one bonus may be active on a player's account at any given time. Players must complete or forfeit an existing bonus before claiming a new one.
• Abuse prevention: 5999 bat reserves the right to withhold, void, or reverse any bonus where there is evidence of bonus abuse, including but not limited to: low-risk betting strategies designed to exploit bonus terms, coordinated abuse across multiple accounts, or misrepresentation of personal details to claim multiple welcome bonuses.
• Eligibility: Bonuses are available to eligible registered players only. 5999 bat reserves the right to exclude any player from any promotion at its sole discretion.

5999 bat reserves the right to modify, suspend, or cancel any promotion at any time without prior notice, provided that any bonuses already credited to player accounts will be honoured under the terms active at the time of the credit, unless fraud or abuse is suspected.

Section 6

User Obligations & Prohibited Conduct

By using the 5999 bat platform, you agree to conduct yourself in a lawful, fair, and respectful manner at all times. You agree that you will not engage in any of the following prohibited activities:

• Providing false, incomplete, or misleading information during registration, KYC verification, or any other interaction with 5999 bat.
• Opening or operating more than one account on the 5999 bat platform.
• Using automated software, bots, scripts, crawlers, or any other technological means to interact with the platform, place bets, or gain an unfair advantage.
• Exploiting software bugs, glitches, errors, or technical malfunctions for financial gain. Any winnings derived from such exploitation will be voided and the account may be suspended.
• Engaging in collusion, match-fixing, or any form of coordinated manipulation of game or betting outcomes.
• Using the platform for any money laundering activity or in connection with proceeds of criminal activity.
• Harassing, threatening, or abusing 5999 bat staff or other players via live chat, email, or any other communication channel.
• Attempting to reverse-engineer, copy, decompile, or otherwise reproduce any part of the 5999 bat platform, software, or content.
• Using a VPN, proxy, or other means to circumvent geographic restrictions or misrepresent your location.
• Sharing your account credentials with third parties or allowing any other person to use your account.

5999 bat employs real-time monitoring systems to detect irregular betting patterns, account activity anomalies, and other indicators of prohibited conduct. Where such conduct is identified, 5999 bat reserves the right to take immediate action including, but not limited to, suspending account access, voiding bets or game rounds, withholding withdrawals, permanently closing the account, and pursuing recovery of any funds disbursed as a result of the prohibited conduct.

You acknowledge that your use of the 5999 bat platform is for personal entertainment purposes only and not for any commercial or professional gain. You accept that online gaming carries inherent financial risk and that 5999 bat bears no responsibility for any financial losses you incur as a result of your gaming activity.

Section 7

Intellectual Property

All content published on the 5999 bat platform, including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, promotional materials, and any other materials made available to players ("Platform Content"), is the exclusive property of 5999 bat or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform Content solely for your personal, non-commercial use in connection with your registered 5999 bat account. This licence does not permit you to:

• Reproduce, copy, distribute, or republish any Platform Content without the prior written consent of 5999 bat.
• Use the 5999 bat name, logo, or brand identity in any marketing, promotional, or commercial context.
• Create derivative works based on any part of the Platform Content.
• Frame or mirror any part of the 5999 bat website on any other website or platform.
• Use any data mining, scraping, or similar data collection methods on the platform.

Game content provided on the 5999 bat platform by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is the intellectual property of those respective providers and is used by 5999 bat under licence. All rights in respect of such content remain with the original rights holders.

Any unauthorised use of 5999 bat intellectual property may result in legal action. If you believe that your intellectual property rights have been infringed by any content appearing on the 5999 bat platform, please contact us at [email protected] with full details of your claim.

Section 8

Account Suspension & Closure

You may close your 5999 bat account at any time by contacting the support team via live chat or by emailing [email protected]. Upon receiving a closure request, 5999 bat will process any remaining eligible balance in your account to your verified payment method, subject to any outstanding wagering requirements or pending verification obligations being met.

5999 bat reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false or misleading information during registration or verification.
• Confirmed or suspected fraudulent, illegal, or abusive activity on the account.
• Failure to complete KYC verification within the required timeframe.
• Account inactivity: accounts with no login activity for a continuous period of 12 months or more may be classified as inactive. 5999 bat will make reasonable attempts to contact the account holder before any administrative closure of an inactive account.
• A player's request for self-exclusion under the Responsible Gaming policy.
• A legal or regulatory requirement to close the account.

Where an account is closed due to a breach of these Terms, 5999 bat reserves the right to withhold any remaining balance pending investigation. Where fraud or criminal activity is confirmed, 5999 bat may forfeit the entire account balance and report the matter to the relevant authorities.

Where an account is closed at the player's request for responsible gaming reasons (self-exclusion), 5999 bat will honour the self-exclusion period in full and will not send marketing communications to the player during that period. Players seeking guidance on self-exclusion tools are encouraged to visit the Responsible Gaming page for full details.